Hit Search then scroll down to get your contact options.Click the Search for Something else button then type your concern in the Ask us anything box.On the pop-up screen select Contact us.Open QuickBooks and click the Help menu.They can also provide other troubleshooting to get your email linked successfully. Technical concerns is best handled by our Live Help representatives to secure any confidential information that we can't display in this public forum. Have you tried using port 465? Is it giving you the same error? If it does, I recommend that you contact our Support Team this time. Thanks for updating us about this QuickBooks email setup concern, wanted to ensure you're able to link your email this time. Need more help? Keep on posting here and we'll reply as soon as we can. Just click this link: Get started with customer transaction workflows in QuickBooks Desktop.
I'd like to share an article that explains how to properly track customer transactions. Please check this link and proceed to the Yahoo! Mail section: Fix webmail password issues in QuickBooks Desktop. For example, if it is powered by AT&T, you'll need to generate a secure mail key. If your Yahoo account is powered by third-party service providers, they have a different authentication process. You'll want to check your Yahoo account and proceed to the Yahoo Account Security page so you can review it from there.
You'll want to check the email settings in QuickBooks and make sure you're using the following settings: As part of our discontinuation policy, eInvoice will be stopped if you're using older versions of QuickBooks Desktop. Allow me to help you.įirst, make sure that your QuickBooks Desktop is a supported and updated version. It seems that you're using QuickBooks Desktop. Keep me posted if you still have questions or concerns with sending invoices. It has topics with articles that'll guide you along the way. I'm also adding this link here in case you need help with other tasks in QBDT. You can check out this article for details: Connect your email to QuickBooks Desktop.Īfter changing the port, try sending a test invoice to your own email. Under STMP Server Details, type 587 in the Port field.Hit Add if you're going to add Yahoo, or Edit if you already have.This step will help fix issues when sending invoices. Since you're using QuickBooks Desktop, you'll want to toggle your email's Simple Mail Transfer Protocol (SMTP) from 465 to 587. The above troubleshooting steps are for QuickBooks Online. Thanks for joining us here today, have some information about clearing the cache.
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